An Insider’s View Of Call Center, Customer Service Jobs

Unemployment claims rose last week to the highest level in eight months, according to the Labor department. While all the talking heads started blathering about why (one theory is that high gas prices prompted people to stop driving to work and apply for unemployment instead…really?) the simple fact is that the economy is still in the toilet.

A lot of times the driver is in a neighborhood, yells out to his friends, they will hop on the bus for a couple blocks, then they jump off. Social networking is how I see it.

Don’t settle on a system that is too rigid for your business. Choose an order taking call centers near Tijuana, Baja California that offers more than one order-processing option. Look for one that will develop a customized form that is specific to your business/products.

And if not, where do we get the nerve to be angry at God because he did not override the free will of demented terrorists? God never interferes with human freedom: not theirs, not yours, not mine.

But the fact that you are reading this tells me you have a terrific asset available to you: the Internet. Do some research. Do searches for phrases like ‘certificate class,’ or ‘little known jobs.’ SEO is a huge field, check that out. Find a niche; don’t place artificial limits on what you think you can or can’t do.

A customer aiding department is not one that will ever make money. It will give you goodwill by keeping your clients happy, and that in turn will help grow your business. Therefore it is not the smartest of ideas to invest too much money or time in it. The best thing to do, is to opt for customer support outsourcing at a good BPO.

Now, imagine what you can gain from choosing an answering service. When your business is closed or you cannot answer the phone, you will be able make sure any customers or potential customers that call will be able to reach a live operator voice. When this happens, they will be able to feel much more confident that they are actually important to your business. This will allow an extra amount of professionalism that your customers will definitely enjoy, and they will feel much better about choosing your company.

Fix the 12 common errors covered above, and your website will be more effective than 99% of direct sales websites out there. Don’t fix these mistakes, and your sales won’t increase, but at-least now you will understand why.